What Makes Us Different
We don’t do generic panel recruitment. We don’t do marketing surveys disguised as healthcare market research. And we don’t compromise on data integrity.
Patient First Research * ADVANCING CARE *
Patient First Research was created with a simple belief: healthcare improves when people living with conditions are listened to.
Too often, market research struggles to reach real patients and patients feel their day-to-day experiences — living with symptoms, managing medications, supporting loved ones — are overlooked.
We set out to change that.
Built in the UK, Patient First Research bridges the gap between UK patients, charities, and researchers, ensuring that insights come from real lived experiences — verified, respected, and fairly rewarded.
From personal experience, we also understand that life with a long‑term condition can come with financial pressures. Part of our mission is to ensure that when patients share their experiences, they receive fair, timely compensation that can offer a little more financial breathing room, without ever compromising dignity or autonomy.
Every process we’ve designed, every safeguard we use, and every partnership we build is driven by one principle: put patients first.
We don’t do generic panel recruitment. We don’t do marketing surveys disguised as healthcare market research. And we don’t compromise on data integrity.
Every member is verified using multi-layer checks — from phone and address validation to ID review and condition confirmation. This creates industry-leading data quality and protects our participants within the community.
Each member completes a comprehensive profiling survey built around real-world lived experience. This enables highly targeted matching for researchers and ensures participants receive every relevant opportunity.
We follow BHBIA, EphMRA, and UK GDPR standards — it’s the right thing to do.
Payment is never ambiguous. Incentives are clear, fair, and paid promptly via direct bank transfer.
Patients can choose to donate part of their incentive to UK charities — turning market research participation into a force for good.
A future where every patient’s voice informs better care, better treatments, and better support.
To create the UK’s most trusted, verified community of patients and carers — connecting them with ethical, impactful research that values their time and expertise.
Whether you’re a patient, carer, charity, or researcher — we aim to be the most trusted partner you work with.
We work closely with:
• UK patient charities and support groups
• Pharmaceutical research teams
• Healthcare consultancies
• Medical communications agencies
• Health technology innovators
These partnerships create a bridge between those who need answers — and those who have them.
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