Taking part in research should never feel complicated. Our process is designed to be simple, supportive, and fully transparent — giving you complete control at every step. Whether you join one study or many, the flow is always the same. Here’s exactly what to expect:
Tell us a bit about your health, medication, lived experience, or caring responsibilities.
Registration takes approximately only 1-2 minutes depending upon your responses. Once registered you’ll be able to access your own personal dashboard and start earning your first reward by completing your profiling
We only ask for what’s essential to match you to relevant studies.
To keep our community genuine and trusted, we run a simple, secure verification process. This protects you, protects researchers, and improves the accuracy of healthcare insights.
Verification may include:
• Phone & email validation
• Address confirmation
• Behavioural fraud screening
• Review of ID and proof of condition by our UK-based team
If anything doesn't match, we may request a quick additional check - but we never ask for unnecessary information, and you're supported throughout.
Once verified, you'll begin receiving invitations by email or text.
We match you carefully based on:
• Your condition(s) or health experiences
• Your medications or treatments
• Your demographic and lifestyle information (where relevant)
• Study requirements and eligibility criteria
There is no obligation - you choose what you want to take part in.
Most studies can be completed from home, through:
• Short online surveys
• One-to-one interviews
• Focus groups
• Diary studies or experience trackers
• Advisory sessions with researchers
Before every study, we tell you:
• What the study involves
• How long it will take
• What the incentive is
• How your data will be used
No surprises. No pressure. Total transparency.
We believe that when you share your time and experience, you should be compensated fairly and quickly.
You'll receive payment by direct bank transfer, typically within 7-14 days of completing a study. Larger studies or interviews may be paid even sooner.
Every study includes:
• A clear payment amount
• A timeframe for payment
• Confirmation once your incentive is processed
You can also choose to donate a portion (or all) of your reward to a UK charity or patient support group.
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